Discover the best business intelligence solution for your company.
We deliver trust to your business.
Discovery is a powerful visualization, exploration, and data analysis platform that was specially prepared for the Contact Center and Debt Collection universe. We combine years of experience and operational knowledge with innovative Big Data tools, and our primary goal is to break the traditional way in which the entire ecosystem analyses data.
HOW IT WORKS
We identify all data sources.
We perform the data collection process for our Big Data factory
All the stages of organizing, treating, and cleaning the data.
We build the informational environment by thinking of each segment.
We use some powerful machine and deep learning algorithms which support predictive models.
We deliver dashboards about what is going on in the online contact center and about what is going to happen in the future.